Help & Support Hub
Need assistance? Chat with our AI Assistant, read Frequently Asked Questions, or send us feedback below.
📚 How do I reserve a book?
Use the **search bar** or the **Library Explorer** to find your book, and click the blue **“Reserve”** button. You’ll receive an email confirmation shortly.
🔑 How do I reset my password?
Click on the **“Login”** button in the top right corner, then select **“Forgot Password”** and follow the instructions sent to your registered email address.
⏰ How long can I keep a reserved book?
Reserved books are typically held for **48 hours** after the pick-up notification. Please check your **Reserved Books** list for the exact expiry time.
📞 Need further help?
Email us at support@sckylab.org or call our dedicated line: +1-800-555-0199.
🤖 SCKYLAB AI Assistant
📝 Send Us Your Feedback
Your feedback helps us improve the library experience for everyone.