Help & Support Hub

Need assistance? Chat with our AI Assistant, read Frequently Asked Questions, or send us feedback below.

๐Ÿ“š How do I reserve a book?

Use the search bar or the Library Explorer to find your book, and click the blue โ€œReserveโ€ button.

๐Ÿ”‘ How do I reset my password?

Click on the โ€œLoginโ€ button in the top right corner, then select โ€œForgot Passwordโ€ and follow the instructions.

โฐ How long can I keep a reserved book?

Reserved books are typically held for 48 hours after the pick-up notification. Please check your Reserved Books list for details.

๐Ÿ“ž Need further help?

Email us at support@sckylab.org or call +1-800-555-0199.

๐Ÿค– SCKYLAB AI Assistant

Hi! I'm your library assistant. I can answer questions about reserving books, account issues, and library services. How can I help you today?

๐Ÿ“ Send Us Your Feedback

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